Strategic Services Director

Description

The Strategic Services Director serves on the MII leadership team and provides overall support management for the ministry, overseeing:

• Project Management
• Analytics/Reporting
• Proposals 
• Contracts/MOUs
• Client/Account Management

MII projects include multi-client training events, individual consultations, provision of creatives services to clients, and research projects. Asa member of the MII leadership team, the Strategic Services Director also participates in short-term and long-term strategic planning, as well as organizational assessment. 

The ideal candidate for this position will be self-driven and highly skilled in organizational and project management, preferably with experience working cross-culturally.

Key Responsibilities:

The Strategic Services Director will be responsible for the day-to-day management and delivery of MII projects. Primary responsibilities include the following. 

Creating and executing project work plans:

• Plan and identify resource needs throughout the project
• Actively work with the team to manage work assignments and deliverables
• Review deliverables prepared by team before passing to clients/partners
• Prepares for engagement reviews and using appropriate quality assurance procedures
• Determines project risk on an on-going basis and escalates issues as needed 

Project Accounting:

• Manages budgets, profitability and revenue 

Business Development:

• Participates with the MII Team in the creation of project proposals, due diligence and budgets 

Technical Understanding:

• Possesses an understanding of digital media (social media, websites, mobile applications), CRM, creative design, and content productions

Client/Account Management:

• Generates new client/account acquisition
• Develops, manages and maintains accounts to build long-term relationships, serving as the key liaison between MII and its clients, resolving issues and fulfilling client goals 
• Facilitates day-to-day client interaction and sets/manages client expectations 
• Prepares project updates for meetings and clearly communicates status 

Requirement

• Bachelor’s Degree or equivalent experience in Project Management, Marketing or Business 
• Minimum of four years experience as a Project Manager in a related field 
• Aptitude for managing projects in an international, Christian environment 
• Willingness to travel 
• Experience with and strong understanding of project management tools 
• Familiarity with digital/”social media” channels/platforms, web development, design and content production 
• Excellent interpersonal skills, including clear, succinct and timely communication and the proven ability to foster important relationships with key stakeholders at all levels 

Preferred:

• Certification as a Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) a plus

Email hr@mii.global for a complete Job Description