Strategic Services Director

Published on 07/18/2022Media Impact International - Roanoke, TX
Full TimeRemote


The Strategic Services Director serves on the MII leadership team and provides overall support management for the ministry, overseeing:

  • Project Management
  • Analytics/Reporting
  • Proposals 
  • Contracts/MOUs
  • Client/Account Management

MII projects include multi-client training events, individual consultations, provision of creatives services to clients, and research projects. Asa member of the MII leadership team, the Strategic Services Director also participates in short-term and long-term strategic planning, as well as organizational assessment. 

The ideal candidate for this position will be self-driven and highly skilled in organizational and project management, preferably with experience working cross-culturally.

Key Responsibilities:

The Strategic Services Director will be responsible for the day-to-day management and delivery of MII projects. Primary responsibilities include the following. 

Creating and executing project work plans:

  • Plan and identify resource needs throughout the project
  • Actively work with the team to manage work assignments and deliverables
  • Review deliverables prepared by team before passing to clients/partners
  • Prepares for engagement reviews and using appropriate quality assurance procedures
  • Determines project risk on an on-going basis and escalates issues as needed 

Project Accounting:

  • Manages budgets, profitability and revenue 

Business Development:

  • Participates with the MII Team in the creation of project proposals, due diligence and budgets 

Technical Understanding:

  • Possesses an understanding of digital media (social media, websites, mobile applications), CRM, creative design, and content productions

Client/Account Management:

  • Generates new client/account acquisition
  • Develops, manages and maintains accounts to build long-term relationships, serving as the key liaison between MII and its clients, resolving issues and fulfilling client goals 
  • Facilitates day-to-day client interaction and sets/manages client expectations 
  • Prepares project updates for meetings and clearly communicates status 


  • Bachelor’s Degree or equivalent experience in Project Management, Marketing or Business 
  • Minimum of four years experience as a Project Manager in a related field 
  • Aptitude for managing projects in an international, Christian environment 
  • Willingness to travel 
  • Experience with and strong understanding of project management tools 
  • Familiarity with digital/”social media” channels/platforms, web development, design and content production 
  • Excellent interpersonal skills, including clear, succinct and timely communication and the proven ability to foster important relationships with key stakeholders at all levels 


  • Certification as a Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) a plus

Email for a complete Job Description

About Media Impact International

Media Impact International (MII) is focused on equipping Christian ministries with the media tools and expertise to maximize Kingdom impact. MII has a lean staff supplemented with key consultants/contractors, who are recognized as media industry experts and serve as trainers, coaches, strategists, technologists and researchers. 

LocationPO Box 1667, Roanoke, TX 76262

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